Do you have a physical store?
Holistic supplies is a business based in Auckland, New Zealand. However our store is purely online and we ship our products to our customers using different suppliers located here and overseas.
We will be looking at opening our store in the near future once COVID has finished and economy has recovered.
How long does it take to process an order?
Order processing takes place during normal business hours, Monday through Friday. please allow 1-2 days for processing. Orders received after 2PM will be begin being processed the following business day.
How long will it take to receive my product?
Due to COVID and International shipping, delivery can take between 5 to 30 working days. Generally shipping is a lot faster and this is something out of our control. If you are happy to wait then we appreciate your order!
Why doesn't my discount code work?
For pieces that are limited in quantity or otherwise special to us, the discount code you have will not be applied. Nearly all of our products will allow discount codes, though. And remember: one discount code at a time!